CRISIS SUPPORT

WHAT IS A CRISIS?
A crisis is a very individual reaction to an event or experience. One person may be extremely affected by an event, while someone else experiencing the same event may experience little or no negative effects.


If a crisis is not dealt with in a healthy way, it can lead to longer lasting mental health issues, as well as social and physical problems.


WHAT IS CRISIS SUPPORT?

Crisis support is short term, and centres on providing people with assistance, non-judgemental support and resources in their time of need.

The main aim of crisis support is to help reduce stress and improve the person’s ability to cope with their current situation, as well as with future crises.


Crisis support saves lives. The following organizations are committed to helping those in crisis by offering an immediate response when difficulties seem overwhelming. Crisis support prevents unsafe and damaging reactions to difficulties, and creates opportunities for personal growth and change.
 

- RESOURCE LINKS -
 

 

- LOCAL RESOURCE CONNECTIONS -
 

ASSAULTED WOMEN’S HOTLINE
Phone: 1-866-863-0511
www.awhl.org

For over 30 years, the Assaulted Women’s Helpline has served as a free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse. We provide crisis counselling, safety planning, emotional support, information and referrals accessible 7 days a week, 365 days a year.  We work in tandem with community partners and sister agencies towards bridging gaps in service and identifying emerging issues or trends relevant to the women we work with.


 

CONNEX ONTARIO
Free telephone, chat, and email services
Drug and Alcohol Helpline: 1-800-565-8603
Mental Health Helpline: 1-866-531-2600
Ontario Problem Gambling Helpline: 1-888-230-3505
www.connexontario.ca

Help is available 24 hours a day, 7 days a week at Connex Ontario. Connex Ontario provides free, confidential, and anonymous information about drug and alcohol treatment services across Ontario. Connex also has telephone helpline numbers for mental health and gambling problems.


 

DRUG AND ALCOHOL HELPLINE
Phone: 1-800-565-8603
www.drugandalcoholhelpline.ca

The Drug and Alcohol Helpline provides information about drug and alcohol addiction services in Ontario. We are funded by the Government of Ontario. Our service is live answer 24/7, confidential and free. A helpful Information and Referral Specialist will answer your call, email or web chat 24/7. Our service is free and confidential.


HOTEL-DIEU COMMUNITY CRISIS CENTRE
744 Ouellette Avenue, Windsor, Ontario, N9A 1E1
Phone: 519-973-4435
www.hdgh.org/crisis

The Community Crisis Centre is a partnership of area hospitals and social organizations committed to providing 24-hour crisis response services to residents of Windsor and Essex County who are experiencing serious mental illness and/or acute psychosocial problems. A variety of services are provided to reach individuals in crisis, including a 24-hour crisis phone line, follow-up crisis counseling and referrals.


KIDS HELP PHONE
1-800-668-6868
www.kidshelpphone.ca

Kids Help Phone is Canada's only national 24-hour, bilingual and anonymous phone counselling, web counselling and referral service for children and youth. Our service is completely anonymous and confidential - we don't trace calls, we don't have call display.


LGBT YOUTHLINE
Phone: 1-800-268-9688
www.youthline.ca

Youth Line offers confidential and non-judgemental peer support through our telephone, text and chat services. Get in touch with a peer support volunteer from Sunday to Friday, 4:00PM to 9:30 PM.


 

MENTAL HEALTH HELPLINE
Phone: 1-800-531-2600
www.mentalhealthhelpline.ca

The Mental Health Helpline provides information about mental health services in Ontario. We are funded by the Government of Ontario. Our service is live answer 24/7, confidential and free.  A helpful Information and Referral Specialist will answer your call, email or web chat 24/7. Our service is free and confidential.


 

ONTARIO PROBLEM GAMBLING HELPLINE
Phone: 1-888-230-3505
www.problemgamblinghotline.ca

The Ontario Problem Gambling Helpline provides information about problem gambling services in Ontario. We are funded by the Government of Ontario. Our service is live answer 24/7, confidential and free. A helpful Information and Referral Specialist will answer your call, email or web chat 24/7. Our service is free and confidential.


 

TRANS LIFELINE
1-877-330-6366
www.translifeline.org

Trans Lifeline is a grassroots hotline and microgrants 501(c)(3) non-profit organization offering direct emotional and financial support to trans people in crisis - for the trans community, by the trans community. Trans Lifeline was founded in 2014 as a peer-support crisis hotline. The Hotline was, and still is, the only service in the country in which all operators are transgender. Because of the particularly vulnerable relationship transgender people have with police, it is also the only service in the country with a policy against non-consensual active rescue.